- How do I contact a seller?
- How will buyers contact me?
- Why is my message quarantined?
- How do I send photos & video?
- Can I contact buyers watching my listing?
- The dress I want is sold. Can I contact the new owner?
- How do I read and send messages?
- How do I remove a conversation from my inbox?
- How do I restore a conversation from my archive?
- Why is my conversation closed?
- How do I block a user?
Replies & responses
- What should I do if I can't get a reply?
- What does response rate and time mean?
- What does last seen mean?
- Why are my messages unread?