How Does Buyer Protection work?

Every eligible purchase on Stillwhite is protected at no additional cost.

Simply pay through PayPal or Venmo, and have the dress shipped to you. Always ask the seller to request payment through Stillwhite to ensure your purchase is properly tracked and eligible for protection..

To help protect your purchase, make sure you:

• Pay with PayPal or Venmo by signing in to your account
• Have the dress shipped to you - not picked up in person
• Keep your PayPal or Venmo account in good standing

If there is an issue with your dress, please file a dispute within 4 days of receiving it.