How do I contact a seller?

Once you’ve found a dress you love, reach out to the seller to ask any questions you may have. You can inquire about the dress’s condition, sizing, alterations, or anything else you need to know. When you're ready to purchase, you can either make the seller an offer or ask them to request payment.

To contact a seller

  1. Visit the dres listing
  2. Click the Contact Seller button
  3. Enter your message and press Send
  4. Your message will be delivered shortly

You'll be notified via Stillwhite chat when the seller replies to your inquiry. All messages are stored in your account inbox so you never miss a thing.

When contacting sellers, avoid including contact details such as email addresses or phone numbers.

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