What if my package is delayed?

Always allow plenty of time for your dress to arrive.

Shipping delays can occur and are typically out of the sellers control. Delays are not grounds for a refund, so it's important to give yourself enough time between purchasing your dress and your ceremony.

Please allow extra shipping time and expect additional delays due to COVID.

Find out what to do if your package is lost during shipping?

Did you get the help you needed?
Help us improve. How can we make this better?

Related
See more
Need more help?
Contact us
Good news, Stillwhite is available in your country. Switch to www.stillwhite.com