What does response rate and time mean?

We publish certain response statistics about sellers, to help determine how likely you are to get a quick response.

Response rate

How often a seller responded to a buyers enquiry, displayed as a percentage.

Response time

The average time a seller takes to respond to a buyers first message.

These statistics should give an accurate indication of how active a seller is. Once these numbers drop below certain levels, the listing may be removed.

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