How do I cancel a paid order?

If you need to cancel an order once payment has been made you need to go through PayPal or the payment method that you used.

If the seller has not confirmed the order then the buyer can cancel the payment by logging into their PayPal account or payment method and following the instructions from there.

If the seller has already confirmed the order then you need to message them to discuss your reasons for canceling the order. Only the seller can cancel the order once it has been confirmed.

An order cannot be canceled once it has been shipped.

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