How can we help you?
Buying on Still White
- How are the prices so low?
- Are the wedding dresses genuine?
- How do I search for dresses for sale?
- How can I find dresses in and near my suburb?
- How do I contact a seller?
- Can you alert me when new dresses are listed?
Making a Purchase
- How do I purchase from Still White?
- Can I inspect the dress and try it on before buying?
- How much should I pay?
- Who pays for shipping?
- How should I pay the seller?
Selling on Still White
- What items can I sell on Still White?
- What is my wedding dress worth?
- How long will it take to sell my dress?
- What payment methods are accepted?
- Do I have to pay a commision or ongoing fees?
- What's the refund policy?
Listing Your Dress
- How do I list my wedding dress?
- What photos should I select for my ad?
- Should I dry clean my dress?
- When will my listing appear on the website?
- What's the difference between Standard and Premium listings?
- Step-by-step checkout guide.
Manage Your Listing
- How do I edit my listing?
- How will buyers contact me?
- How do I change my password?
- When does a listing expire?
- Why are only 4 photos displayed in my listing?
- Buyers messages are unread - is it working?
- How do I remove my listing?
- How do I get my ad featured on the home page?
- How long is my Premium listing displayed on the homepage?
- What is re-listing?
- How to get on the Still White blog.
- How can I attract more buyers — for free?