Messages

if someone messages you about your dress does it go to your emails or is there another still white inbox?

1 Response

Hey Zoe,

When you get a message from a stillwhite user the message will go to your stillwhite inbox which you can access here: www.stillwhite.com/my/messages

When you receive a message we will notify you via email, you will be contacted by email each time you receive a new message to let you know to sign into your stillwhite account and respond to the message within 72 hours.

For more information on messaging please visit our help topics here:
www.stillwhite.com/help/how-will-buyers-contact-me
www.stillwhite.com/help/how-do-i-contact-a-seller
www.stillwhite.com/help/why-is-my-message-quarantined

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I had a lovely time browsing the site and each of the sellers I chatted with before making my decision was quick to answer all my questions. My dress arrived as advertised with no issues at the post office, but having the insurance should anything have gone wrong was a great comfort. Will definitely recommend this site in the future to other brides, and potentially resell my own dress here too!
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buyer
Rachyl,
4 weeks ago
I love stillwhite! I’ve sold two dresses on here and it’s always so smooth of a process. I will always refer friends here!
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seller
Madeline, Salt Lake City
3 weeks ago
Good news, Stillwhite is available in your country. Switch to www.stillwhite.com