Unable to log into PayPal through Stillwhite’s

Hi :) I am trying to purchase a dress and I get an error when trying to log into PayPal. I can log into PayPal directly, but through here it’s not working, I put in my username and password then I get ‘sorry we are unable to process this request currently - has anyone had this issue?

2 Responses

Hi Ana

This error message may occur when PayPal temporarily flags a transaction as it is unusually large, or one of the PayPal accounts are relatively new. Please try waiting several hours (up to 12) before trying again.

It's possible to contact PayPal directly to allow the payment through instantly.

If you continue to have issues, please ask the seller to send you a payment request directly from within their PayPal account. The same level of buyer protection still applies.

Thanks Bruno, great help :)

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Stillwhite has been really great - I don't know if I could have sold my wedding dress without them. The platform is easy to use, and apart from the initial cost, I appreciated that they did not take a percentage from the actual sale. I would definitely recommend them.
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seller
Julie, Cardiff
4 weeks ago
Was really easy, especially the prompts along the way and the support information on the website.
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Megan, Sydney
4 weeks ago
Good news, Stillwhite is available in your country. Switch to www.stillwhite.com