I bought a dress for £1250, shipping from Australia to the UK and have just been handed a £502.09 invoice by UK customs where I not only have to pay VAT but customs duty at 12%. I am absolutely gutted and this has completely blown my budget. I would never have bought the dress had I known or had some guidance that this would have to be paid. I wanted to write this here to hopefully avoid other people not realising.

stillwhite - I know there is a link to FAQs for this information but I really do think that this should be added at the Buy Now stage where you notify people that customs charges are likely to be incurred for international shipments and direct them to find more information based on where the item will be shipped to.