I had a really good experience as a buyer on Stillwhite - I found the site user-friendly, as it was easy to narrow my search and browse the styles I was interested in. When I found my dress and got in touch with the seller, I was able to ask loads of questions and request extra photos; everything was logged via the site. Payment was quick, easy and secure through the site also, and the seller quickly confirmed she had received the funds. Once my dress was shipped, she sent me photos and details of the shipping, tracking, courier, insurance etc., and I was able to let her know when my gown arrived safely (and thank her!). I'm a British buyer and was purchasing from the USA, so of course I got stung for import duties and customs fees etc. to the tune of about £240 on a £700 dress, but I had totally anticipated this. I still made a big saving, as the dress would have been around £1600 to buy new in the UK (if it was still available, and if I could find one in my size), and the dress I bought on Stillwhite was brand new with tags still attached. I guess I won't be using Stillwhite again as a wedding will hopefully be a once-in-a-lifetime event(!), but if you're a bride-to-be looking for a bargain, something unique, vintage, or unavailable in your country, I'd highly recommend you give them a try. :-)

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buyer Pansy, Sheffield
2 years ago