Conversation closed?

Yesterday someone left a message, but today when I wanted to teply it said Conversation Closed, why does that hapen?

4 Responses

Hi Christine,

Thanks for your message. Stillwhite have a number of systems in place to protect both sellers and buyers from scammers but sometimes one may slip through which is when we rely on our community to help report them to us.

As you can see your conversation with Morgan is closed due to the account being picked up by our system and other users as a scam, this account has been permanently suspended and no personal information has been compromised.

Hi Joanna,

I also had this issue -- could you check and see if the person i was messaging with was removed due to being flagged as a scam?? If not, I'd like to be able to reply!


Hi Savannah, Yes I can confirm your conversation was closed due to our system and other users reporting the account as spam. That account has been permanently suspended off Stillwhite.

Hi Joanna,

I also had a similar issue where the message was closed and the person had gone MIA. Is there a way you can check if the account i interacted with was a spam account?


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5 days ago
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2 weeks ago
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