Reposting dress if buyer wants a refund

Hi there, is it possible to bring back an old ad if the buyer requests a refund? The ad needs to be reposted as it disappeared once the transaction went through Paypal "Buy Now" feature. I think it is fair to offer buyers refunds if they are not happy, however it does take a toll on the seller to pay the upload fee each time :(

Look forward to any feedback from other users or Stillwhite

2 Responses

Hi Rose, Yes of course! just email our customer support team and they will re-enable your listing for you.

Thank you!

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Great platform, and SO easy to use. You have really made it foolproof and seamless for the seller. I don't think this works for everyone – you need to have a dress that stands out and know how to position it (you guys were great with tips here). Worked out awesome for me!
Jessica, Minneapolis
10 hours ago
Fantastic one day on your site and my wedding dress was sold 2 happy customers one seller one buyer thankyou x
Debbie, Doncaster
6 days ago
Good news, Stillwhite is available in your country. Switch to