Reposting dress if buyer wants a refund

Hi there, is it possible to bring back an old ad if the buyer requests a refund? The ad needs to be reposted as it disappeared once the transaction went through Paypal "Buy Now" feature. I think it is fair to offer buyers refunds if they are not happy, however it does take a toll on the seller to pay the upload fee each time :(

Look forward to any feedback from other users or Stillwhite

2 Responses

Hi Rose, Yes of course! just email our customer support team and they will re-enable your listing for you.

Thank you!

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Great platform, and SO easy to use. You have really made it foolproof and seamless for the seller. I don't think this works for everyone – you need to have a dress that stands out and know how to position it (you guys were great with tips here). Worked out awesome for me!
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seller
Jessica, Minneapolis
10 hours ago
Fantastic one day on your site and my wedding dress was sold 2 happy customers one seller one buyer thankyou x
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seller
Debbie, Doncaster
6 days ago
Good news, Stillwhite is available in your country. Switch to www.stillwhite.com